Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders within GCC countries will take 2-3 business days to arrive. Overseas deliveries can take anywhere from 5-10 days. Delivery details will be provided in your confirmation email.
We use DHL as our main carrier, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
Full Price Orders - We want you to be completely satisfied with your online purchase. If you change your mind for any reason you can simply return your item(s) to our warehouse in Dubai, UAE for a full refund of the item's value within 15 days of receipt.
Sale - We do not accept exchanges or returns on items purchased on sales or promotion, unless the items are faulty and proof is provided by the customer.
Return - When we allocate your Return Authorisation number, you can ship your items, to following address: 22a Street villa 22/15 Jumeirah 2, Dubai, UAE.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We usually don't customize our styles as we put a lot of effort in creating a perfect cut that suits most of body types. We are happy to offer coats and dresses length alteration for a small fee.
We do not provide a polyester fabric scarf as it's against our values of using only biodegradable fabric such as linen or linen blends with our natural fibers. You can purchase a linen scarf in our online store, they are so healthy for your skin and hair!
It's a beautiful fabric, the most common one if you look at all ancient cultures. The flax plant can grow without additional watering as it grows in rainy climates - compared to cotton for example.
So if you buy a linen shirt or t-shirt instead of a cotton one, you save up to 20 liters of water. Just one shirt, think about it!
It's also known for its natural antibacterial qualities so wearing linen and also sleeping in linen pajamas and on linen bedsheets, improves your skin health and blood circulation.
So we can talk about linen forever! It's good for our environment, it's good for our bodies and also has a strong durability and doesn't require a frequent care (saving power and water), all you need to do is hang it in an open space after wear.
The raw fibers come from different parts of Europe such as Belgium and France, and the actual weaving is made in a beautiful country of Belorussia at the biggest linen factory in Europe. It's a government owned entity so all processes are transparent and quality controlled.
We use different type of fabric, the lightweight ones such as 125-160gsm are best for shirts, blouses, tops and some coats depending on each style. The midweight linen starts from 170gsm till 200gsm. They are more durable so they are best for pants and coats. Anything above this density, we use for some winter styles or bags or linen jeans and jackets.
Sometimes we experiment and create the same style using the same color but different density. Some coats are lighter and flowy but less structured, and some are heavier but keep the shape beautifully. It all depends on what you prefer. The breathable qualities of linen do not change much depending on density, unless it's 300gsm and above.
The prices are formed based upon fabric cost - we source it directly so there is no agency fee, and production, logistics and operations cost. Premium linen is not a cheap fabric and it should not be as we borrow resources from Nature and then a lot of handmade processes are involved.
Each style is made with so much love and care at a small cooperative of women tailors in Kazakhstan, Central Asia. They grow as we grow. We constantly brainstorm on optimizing the designs to fit each body type and even gender, and also improving the production process to make sure all sizes are available at your request.